As I've stated in previous posts, every day my career specialists and I spend hours on the phone talking to people that need our help. Our goal, each and every day, is to provide the help requested by, and required for, each individual. We want to make a difference. What I don't think people realize is how much they affect us, and how invested in each of them we become. I say this with complete sincerity and honesty.
I had the honor and pleasure of speaking with a woman from New Jersey today. As with every call, there is never a rush to move on to the next. Before I knew it, two hours had passed and I believe she and I made a tremendous connection. She has bee unemployed for more than a year.She has sought out the advice of professionals, to no avail. She continues to use her network, apply for positions, and search out companies to send her resume. Through all of her efforts, she is still not finding employment. I know we've all heard the stories about people who are doing everything right but aren't getting results.
This delightful woman had sought out the help of a professional career service agency in the past and was treated with complete disrespect. Because of that treatment, she was reluctant, and maybe even resistant, to talking with another. Maybe it was fear of the same treatment. Maybe it was complete distrust of the effectiveness an organization could provide her. Or maybe it was a combination of these reasons and others. Whatever the reason, she decided to take a leap of faith after several emails between us and reviewing my posts and recommendations on LinkedIn. I am honored that she gave CSP Groups an opportunity to change her opinion of career service agencies.
At the end of our conversation, she was excited to begin making changes to her resume and was appreciative of the assistance I provided. i don't think she realized how much she affected me, though. I am so thankful that she contacted us and that I was able to help her, but I am more thankful for the connection that we made. I think I was able to restore some of her faith in humanity, and she did the same for me. Every day, we try to make a difference in the job seekers lives, but more often than not, they make a difference in ours. I really love what I do, and will continue to be thankful for the opportunities to work with each and every person that decides to connect with us.
Kim Cyr can be contacted at kcyr@cspgroups.com or 888-831-9495
I first met Kim from CSP Groups on Blog Talk Radio with my resume critique, and I was immediately impressed with her practical understanding of the hiring process and how to make your resume stand out. Kim was candid and straightforward, but never critical, and gave me pointers as to why my original "professionally" written resume had not produced results.
ReplyDeleteShe truly made a difference as she took a personal interest in seeing the process through, even referring me to a recruiter to aid in job search. We continue to be in touch and she is a great sounding board! Trust CSP Groups with your resume for a real difference in quality and personal service!